What Customers Say

Manager Technical Services: Water PNG (Papua New Guinea)

Mr John Wavimbukie

“We have been using the Metasphere Point Colour RTUs in Papua New Guinea for almost 2 years now and I can say it is a more advanced, low cost, plug and play unit, that really helps us monitor our remote equipment.

It collects data and sends it to either our SCADA or to ‘Palette’ the Metasphere data site.”

Radio telemetry using Point Orange Remote Terminal Unit (RTU) Outstation

Managing Director – Customer

What they say

“The products are very quick and easy to install, it enables us to give customers delivery and implementation times with a great deal of confidence, something we do not believe we would get with any other telemetry unit.”

“Metasphere’s customer support is very good and well organised, questions receive quick answers.”

“Metasphere provides quick reactions to problems, is open to product development suggestions and responds positively to specific customer requirements.”

Point Blue : ATEX approved RTU ( Remote Telemetry Unit )

Outstation RTU and Programmable Logic Controller (PLC)
Chief Executive – Reseller
What they say

“Metasphere’s Point Orange is a great step forward on product configuration and installation. It is both very easy to configure and to install.”

“The MMIM is easy to install through the Straton interface.”


Telemetry Manager
Major Water Company

“Metasphere has a great reputation for dealing with problems or issues, any problems are dealt with jointly to agreed timescales. Customer service is exceptional.”

“All issues are managed with the correct resources applied.”

Telemetry Manager
Major UK Water Company

“Support is never in question, Metasphere’s service and reporting systems ensure a confident timely resolution to any support calls.”

Manager
Large Utility

“Metasphere’s service and support is both stable and reliable.”

“Product development on the site infrastructure MMIM RTU and delivering a very reliable product is the most useful thing Metasphere has done for our organisation.”