Our Success Stories
Metasphere's core purpose is to use telemetry to drive sustainable use of the world's natural resources.
We strive to help our customers optimise their networks to achieve zero escapes: no leakage, no spillage, no shrinkage.
Our success stories are a tribute to how we have helped our customers do exactly that, enabling them to build resilient networks.
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Metasphere works with water utilities all over the world to assist them with monitoring and measuring pressure, flow, water quality, facilitating Automatic Meter Reading (AMR), asset monitoring and control, and creating and managing smart networks.
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Metasphere works with wastewater utilities all over the world to monitor and measure combined sewer overflows (CSO), sewers, stormwater, sewer manholes, gullies and water quality, asset monitoring and also to control and create smart networks to manage capacity and reduce pollution risk.
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Metasphere’s Point Colour data loggers provide real-time information, bringing data from rivers, flood regions, weather stations, soil, rainfall and water quality, which allows for intelligent planning, response and asset management.
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Water Quality Monitoring
A critical component of Unitywater’s water quality management system is operational monitoring: the tracking of key parameters through the water supply chain. Historically, Unitywater made network operation and optimisation decisions based on ‘grab’ samples taken at fixed intervals, to improve the quality of water delivered to customers.
HEREDIA PUBLIC SERVICE ENTERPRISE
Multiple Location Pressure Monitoring
Heredia Public Service Enterprise (ESPH) found that monitoring for leaks in their water distribution network required considerable manual effort. Crews had to be sent to measure the pressure at 27 different locations, covering a wide geographic area. Given the time taken to perform this task, a leak could easily have been present for some time, causing the loss of expensive, treated water for ESPH as well as inconvenience to their customers.
WATER AUTHORITY FIJI
Flow & Pressure Monitoring
Water Authority Fiji (WAF) has benefitted from more reliable and effective monitoring of its water mains network and the ability to bill commercial clients, since implementing a remote flow and pressure monitoring solution. Since 2017, PACIFIC TECHNOLOGIES (NZ) LTD in partnership with Metasphere and KROHNE, has supplied more than 2000 Point Orange remote telemetry units (RTUs) coupled with over 500 KROHNE WATERFLUX 3070 battery-powered water meters to WAF as a remote flow and pressure monitoring solution. This solution has enabled pressure and flow data to be collected, primarily to allow water usage billing of major commercial water users such as hotels. With the higher accuracy of the flowmeters and the data integration, revenues have increased significantly.
CITY WEST WATER
Flow & Pressure Metering
City West Water was trialling digital metering for its District Metered Areas (DMAs). It established a DMA at Melbourne’s Docklands Park and wanted to monitor flow and pressure rates. Site monitoring within such an urban area is challenging. Below-ground monitoring, which would be almost invisible to the public, presents greater difficulty in achieving good quality wireless communication. Additionally, the costs and logistics of opening pits below ground to maintain monitoring equipment are high and complex, particularly within DMA environments.
WESTERN VIRGINIA WATER AUTHORITY
Remote Monitoring of Sewer Metering Areas
Western Virginia Water Authority (WVWA) installs multiple sewer flow meters each year for six months between October and April, capturing flow from sewer metering areas (SMAs). The SMAs are prioritised for metering based on the normalised quantity of wet weather overflows. This data is primarily used for calibration of WVWA’s InfoWorks Integrated Catchment Model (ICM) hydraulic model but is also used to determine the peaking factor between dry and wet weather flow.
Sewer Level Monitoring & Alarming
In 2012, Urban Utilities embarked on a project to install up to 300 sewer level sensors in maintenance holes, to improve the reliability of the sewerage network and reduce the risk of overflows. One of the products chosen to monitor the sewer level in the maintenance was the Pulsar HART dbi Ultrasonic level sensor. A separate project was undertaken to investigate and trial products that enable remote monitoring of sewer levels in maintenance holes utilising cellular networks. The trial was undertaken with three different remote telemetry units (RTUs), with the Metasphere Point Blue being selected as the preferred RTU device.
Since implementing a Combined Sewer Overflow (CSO) monitoring system, Yorkshire Water (YWS) has benefitted from safer and more reliable monitoring of its sewer network.
Since 2015, Metasphere has supplied, installed and maintained more than 2,300 Point Blue Remote Telemetry Units (RTUs) and level sensors to YWS as a CSO monitoring solution.
South East Queensland Water (Seqwater) manages about 1,400 irrigation metering sites, which are typically read manually to track water usage by local farmers. Seqwater uses Wide Area SCADA systems for other assets, and therefore wanted to make use of current, battery-powered telemetry technologies to remotely monitor irrigation assets for flow data, for billing purposes.
Retarding Basin Monitoring
Melbourne Water wanted to monitor several sites that that are typically below ground and/or low-lying assets, in order to provide a higher level of service to their customers. These sites had previously been unmonitored due to challenges in access, location and power.
Water Quality Monitoring
Unitywater has an ambition to transform their water and sewerage network as part of their Digital Neighbourhood programme; with smart metering, leak detection
and Water Quality Monitoring forming a key part of this initiative. Unitywater's long term ambition is to have an intelligent data platform where advanced analytics can be used to provide data-driven decision making to ultimately benefit Unitywater and its customers.